PCSO 911 OPERATIONS

Live Operations Dashboard

Real-time CAD, staffing, alerts, and daily operations overview
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CAD

Priority & Active Calls

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INTELLIGENCE

BOLO / Officer Safety

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DAILY OPS

Memos & Pass-On Notes

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NOTIFICATIONS

My Alerts

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STAFFING

Today's Staffing

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QUICK ACCESS

Operational Actions

My Upcoming Schedule

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My Leave Requests

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My Shift Swaps

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My Overtime

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COMMUNITY CARE

Silver Shield

Enrollment review, participant records, and welfare-check activity.

PARTICIPANTS

Applications & Enrollments

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ACTIVITY

Recent Check Logs

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CAD Notice Request

Submitted CAD Notice Requests

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Schedule Positions

Position List

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CAD Quick ActionsKeyboard: Ctrl+N new call • Ctrl+L command line • Ctrl+R remark • Esc clear selection
Select an active call to enable rapid unit assignment and incident actions.

Command Line

CAD IntelligenceLive call and unit status overview

Units by Agency / Type

Active Calls

Closed Calls

BOLO / ATL Intelligence Center

Active BOLOs / ATLs

Premise Hazards

Officer Safety Alerts

SUPERVISOR OPERATIONS

Supervisor Work Queue

Pending approvals, vacancies, applications, certifications, and account setup in one place.

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WORKFORCE MANAGEMENT

Personnel & Certifications

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Admin

Scheduling / Staffing

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Schedule Calendar

Shift Swaps

Staffing Board

Upcoming Shifts

Analytics & Reporting

Call Volume By Incident Code

Unit Utilization

Scheduling Statistics

Pending Approvals

COMMAND & ANALYTICS

Reporting Center

Generate operational, staffing, personnel, Silver Shield, training, and administrative reports.

REPORT BUILDER

Report Options


Saved Reports

RESULTS

Report Results

Choose a report and click Generate Report.

Daily Operations

SCHEDULE SYNC

Today's Published Staffing

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Memo Board / Read & Sign

Pass-On Log

Open Staffing / Signup

Call-Out / Sick Log

Staffing Matrix

Training / CritiCall Administration

Candidates Click to collapse
Test Sessions / Results Click to collapse
Batteries Click to expand
Modules Click to expand
Questions Click to expand

Dispatch Simulation Engine

Scenario Library

Live Simulation Feed

Trainee Action Console

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Simulated CAD Call Queue

Simulation Results